Moving an office is not something you probably do regularly, if more than once or twice in your working lifetime. I am not talking about changing employer, when of course you as an individual will be working from a different office building, but actually relocating a whole company from one building to another.
The chances are therefore that if you are put in charge of organizing the relocation, that you will not have had very much experience in arranging and facilitating this process. Even experienced Facilities Managers will probably only get to arrange this rarely and although they may have experience of internal reorganisations, moving a whole company is a much larger undertaking.
Before arranging for moving companies to look at your project and price the move, I would recommend that you work out how you would like the move to be organised – which departments may be able to start packing first, when you can switch off phones and computers and if your staff are going to pack or if this is a service you want the relocation company to provide.
Once you have a good idea about how you would arrange the move yourself, you can ask the relocation companies to tell you how they will go about it. Whilst the relocation companies should be the experts in the move process, only by understanding what needs to be done can you ensure the companies are providing what you need. It may be that after you have spoken to several companies that your original ideas need changing and most likely you incorporate a number of suggestions you get from speaking with different removers.
Even if you do not have a plan of attack for the move these questions are ones the relocation companies should answer for you:
Please set out the order in which the move will be handled?
This should cover when IT will be packed and moved, when files and filing crates will be relocated and when furniture will be moved to the new location. If space is tight (at either one end of the move or the other), have they allowed for a holding area to give sufficient swing space.
How many staff will you have and how do you see them split?
This is important for comparing the various quotes you will get. Company A may quote half the price of Company B, but if they are also allowing half the porters to pack and carry, you should expect the job to take at least twice as long. If something goes wrong over the move weekend, then you may rapidly run out of time with too few moving staff, but conversely you do not want to pay for too many people.
Will you appoint a relocation manager to oversee the move and be present for the move?
Normally you would expect a working move foreman to be appointed. For moves where there will be teams working both at your new and old office, you need two foremen. For large moves you may want a relocation manager so that they have the job of coordinating the move teams, rather than leave it to the job foreman to manage.
What time will you start on site each day and what time will you work till?
This is important so that you know when access is required to the buildings and to monitor progress throughout the move. Most companies should price to complete the job so that the staff will leave early on the final day, once you are happy.
What arrangements will you make to protect the buildings?
Moving heavy crates takes a lot of skill and whilst generally move companies are very good at not marking walls and furniture, accidents do happen. Whilst insurance will probably pick up the cost of some of these, prevention is preferable than having your new office walls marked before you have moved in. Ensure the move company allows to protect lifts, entrances and corridor areas with temporary timber or foam boards. Consider dust sheets and mats on the floors if the weather is going to be wet, to help protect your carpets.
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